FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Can I order any of R2D's older products?
Many of our older products have been discontinued, since we 100% 3D print our resin sets now. There are some exceptions, and these will be announced as they are re-released.
Can I pay via Money Order or Personal Check
Yes! Although we prefer electronic payments, you may reach out to us at firstname.lastname@example.org for additional information.
I have a project that I would like to suggest - what is the best way to do this?
We're happy to see that you are as passionate about scale modeling as we are!
How do I order a replacement part?
Depending on whether the product is in stock or prodcution, we are happy to address any missing parts or issues with parts. Simply email - email@example.com, or contact us through our contact page
Does Resin2detail sell products by other manufacturers?
Yes! In late 2020, we began expanding our product lineup to include products by Eduard and others, and anticipate that this expansion will continue. It will provide our loyal customers the ability to shop for everything they need for a project, all in one place!
Does RESIN2detail own Tank Workshop and Koster Aero Enterprises?
I have a question about my order - what is the best way to contact you?
We're happy to answer any questions that you have - email us at firstname.lastname@example.org
Do you ship Internationally?
How are shipping charges calculated?
If you are shipping domestically (USA), there are two tiers, based on shipping weight. Tier 1 = < 1lb. These ship via USPS 1st class mail. Anything over 1 lb. ships via USPS Priority mail.